Privacy policy

This privacy policy explains how Yebo Design and Marketing uses and protects any information that you give when you use this website. By registering or contacting us on this website you consent to the collection and use of the information you give.

What we collect

We may collect the following information:

  • Individual’s name
  • Company name
  • Job title
  • Contact information including email address and telephone numbers
  • Demographic information such as postal address, postcode, preferences and interests
  • Any other information relevant to customer surveys, marketing initiatives and/or offers

What we may do with the information you give

We require this information to carry out tasks that we believe are within our and your legitimate interests:

  • Understand your needs and provide you with a better service
  • Internal record keeping facilitating account management, campaign tracking, proposals and invoices etc.
  • Improve our products and services
  • Maintain dialogue with you to ensure we are doing all we can to support you and your business
  • Send you information and promotions about Yebo Design and Marketing news, products, services, or other information which we think you may find interesting using the email address which you have provided
  • Market research

Storage

We will retain your information and data securely (with regard to managerial and electronical procedures) for as long as you remain a client or contact of Yebo Design and Marketing, and for a period of 3 years after, so that we can continue to keep you aware of relevant news and information from us. If we received your personal information as a prospective contact or client the same storage principles apply.

Yebo Design and Marketing Design may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated 25 May 2018 in accordance with the General Data Protection Regulation (GDPR).

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Cookies on the Yebo site

Session cookies – We use a session cookie to remember your log-in for you when logging into our Client Area. You can learn more about session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html

Google Analytics – we use this to understand how the  Yebo Design and Marketing site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html

Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.

Social Media Advertising: We use social media advertising conversion tracking and re-targeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising.

DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Visual Website Optimiser: Our website optimiser uses cookies to remember the website for which you searched. This helps it generate the required results.

Other information we collect

Social buttons: On many of the pages of the Yebo Design and Marketing site you will see ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Twitter, Google +1, Facebook ‘Like’, and LinkedIn ‘Share’. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Yebo Design and Marketing. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Yebo Design and Marketing’s site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Yebo Design and Marketing, and the specific pages you are on, even if you don’t click on the button if you are logged into their services, like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

External web services: We use a number of external web services on the Yebo Design and Marketing, mostly to display content within our web pages. For example, to display slideshows we sometimes use SlideShare; to show videos we use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but these are the most common. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Email tracking: Some emails that we send you have no tracking in at all, for example personal correspondence or emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site and we can track, at an individual level, whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then please let us know in any of the contact methods available and we will ensure you are unsubscribed.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you would like us to store your information for the reasons outlined in the section above, What we may do with the information you give.
  • If you have previously agreed to us storing and using your personal information, you may request details of personal information which we hold about you, or, change your mind at any time, by writing to or emailing us:
    • Yebo Design and Marketing, Scott Bader Innovation Centre, Wollaston, Northants, NN29 7RL
    • hello@Yebodesign.co.uk
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Disclaimer

The material on our site is given for general information only, and does not constitute professional advice. We do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Given that the internet uses an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.

Yebo Design and Marketing
T: 01604 286186
E: hello@Yebodesign.co.uk
W: Yebodesign.co.uk

Yebo Design and Marketing, Scott Bader Innovation Centre, Wollaston, Northants, NN29 7RL

Yebo Design & Marketing Ltd. (Great Britain) Registered in England & Wales. Registration no. 08622537

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